What are some guidelines around EBT?

  1. Retailer must comply with the provisions of the Retailer Agreement and with the US Department of Agrigulcture Food and Nutrition Service FNS Food Stamp Program Guidelines.
  2. Retailers are not allowed to set a minimum dollar amount for an EBT (Electronic Benefit Transfer) transaction.
  3. Cardholder must enter their own PIN. Under no circumstances may a retailer or a retailer’s employee enter a cardholder’s PIN.
  4. The retailer must give the cardholder a printed receipt for each transaction. When a paper voucher is used, the cardholder must be given a copy of the voucher.
  5. Retailers must submit all EBT transactions on-line. Paper vouchers must be keyed into the terminal by a Voucher Clear transaction (Sale or Refund) within 10 days.
  6. Refunds made to Cash Accounts must be given in cash or store credit. There is no electronic transaction to issue a refund to a Cash Account.
  7. Refunds given to Food Stamp accounts must be given as a credit to the cardholder’s account.

Reference Site: https://help.clover.com/faq/what-are-some-guidelines-around-ebt/

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